Customer Service in the Age of AI with 4C, Salesforce Einstein and DigitalGenius

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With so much noise about AI out there, how can companies ensure that they are choosing the right AI solution to deliver the cohesive, intelligent experience that the next generation of customers expect? This webinar explores how the combination of Salesforce Einstein Bots and DigitalGenius Conversational Process Automation (CPA) can be the answer.

The on demand webinar will cover:

  • How Salesforce Einstein Bots and DigitalGenius CPA can help reduce customer service costs whilst improving customer experience and increasing agent satisfaction
  • Salesforce Einstein Bots and DigitalGenius CPA:
    • A partnership of value
    • The solutions in action - live demo
  • Customer success stories from Salesforce and DigitalGenius
  • How 4C can help you discover the most suitable solution portfolio for your business needs when it comes to AI for Service Cloud