Meet Salesforce Lightning '17

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Selvina Poric

Selvina Poric

UK Marketing Manager

Salesforce has more than 150,000 customers and millions of users, and all of them wanted basically one simple thing: a new, more modern user experience. Finally, with the Winter ’17 release Salesforce looks as good as it performs for your business.

It’s not just a great new user experience. It’s also packed with new features to help you sell faster, work more productively, and make better decisions.

This launch is not just about new fonts and colours and icons. It’s about a lot more than a refreshed user interface. Lightning Experience is a completely new Salesforce and a completely new way to sell. It’s a re-imagined platform designed to maximise sales rep productivity, complete with analytics and in-line intelligence that will drive sales precision.

Sit back, relax, and watch video on the top new features in Lightning Experience and get a view of an experience you’re going to love. Lightning experience play 1024x768

New features of lightning experience

In the Winter ’17 release, many of your favourite features are easier to use than ever before. Lightning Experience has a brand new navigation bar and lots of critical sales, service, and analytics capabilities. You’ve got more options for managing customer and partner communities, running your business from your phone, and keeping your data and your users secure. Not to mention plentiful new customisation and app development features, including custom Lightning apps.

Here are a few of my favourite features:

  • Activity Feed: Salespeople want to know two things, what just happened in an account and what they need to do next. The Activity Feed does just that.

  • Contextual Hovers: You can now see everything going on with a customer without going to different pages in the application.

  • Opportunity Board: This new feature gives you the complete picture across all of your deals. You can drag-and-drop deals from stage to stage like digital sticky notes.

  • Customisable Dashboards: Dashboards are available with more than three columns — in fact, you can have up to nine. This was one of the top most requested customer features on IdeaExchange.

This list is just a sample. There are more than 55 re-imagined Sales Cloud pages and 25 completely new features launching with this release. It’s unlike any they’ve done before.

With all its new features and redesigned look, there are many key benefits to using Lightning experience…

  • Build and customise with drag and drop.

  • Start your day fast with a customisable, intelligent home page specific to your profile.

  • Use the Performance Chart to monitor how close you are to crushing your numbers.

  • See relevant, timely news articles about customers, partners, and competitors with Account Insights.

  • Use the Assistant to identify key issues to work on today.

  • Focus your selling activities on your top deals.

Prêt à devenir une “customer company” ?