The Blog

Salesforce Lightning, will it strike?

Salesforce Lightning, will it strike?

Posted on 10 May 2017

The premier league of customer feedback

The premier league of customer feedback

Posted on 10 May 2017

From NPS to Net Promoter System

From NPS to Net Promoter System

Posted on 10 May 2017

NPS system at Telenet

NPS system at Telenet

Posted on 10 May 2017

I really need my coffee

I really need my coffee

Posted on 09 May 2017

Cross-channel at the bakery

Cross-channel at the bakery

Posted on 09 May 2017

What Draper could learn from House?

What Draper could learn from House?

Posted on 09 May 2017

Game rooms and designer chandeliers, do they equal customer-centricity?

Game rooms and designer chandeliers, do they equal customer-centricity?

Posted on 06 May 2017

What can we learn from Popeye?

What can we learn from Popeye?

Posted on 01 May 2017

4 reasons 4C makes me want to get up at 5am

4 reasons 4C makes me want to get up at 5am

Posted on 18 April 2017

Ready to become a customer company?