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Salesforce Einstein Implementation Experts

Use Artificial Intelligence to leverage your data

Add intelligence to your CRM system with Salesforce Einstein and make use of 4C’s expertise to leverage the data that you have already gathered. The analytics and AI features are built right at the core of the platform and cover a wide range of your CRM processes.

Leverage free Salesforce Einstein data processing features to make the initial leap into becoming more data driven. Build interactive dashboards on your sales pipeline, supercharge your marketing campaigns with predictive insights, and optimise your service process with automatic case classification, the possibilities are endless.

Features of Salesforce Einstein

Salesforce Einstein consists of a wide variety of tools and solutions to get more value out of your CRM data, from interactive dashboards (BI) to custom predictions (AI). The features span across the different clouds:

Sales: Identify the best deals to focus on based on lead and opportunity scoring, analyse your sales pipeline with the out-the-box Sales Analytics app

Service: Give your customers 24/7 service through Einstein bots, classify and route incoming cases with automatic case classification

Marketing: Boost your campaign effectiveness with predictive engagement scoring and send time optimisation

Commerce: Increase your e-commerce revenue with tailored recommendations and product sorting

Manufacturing: Optimise stock and manufacturing processes using operational insights and predictions

Analytics: Monitor, report and visualize your business success and KPI’s with (pre-built) dashboards

No need for a large BI or data science team, get fast predictions and models up and running with Discovery

Pick and choose for all major clouds: Pre-built Analytics Apps, user friendly Machine Learning, free core features, Record Scoring, Recommendations, client communication data insights, search engine personalisation, and so much more!

Why work with 4C

  • Largest independent Platinum rated Salesforce partner in EMEA
  • Over 700 Salesforce certifications across the group
  • Customer satisfaction rating of 9.65/10
  • Huge breadth of project experience and deep product understanding
  • A dedicated Project Manager backed by a capable team with a myriad of strengths
  • Full project transparency and weekly showcases throughout project
  • Knowledge and expertise of Salesforce services through interal use

Our Einstein Services and Quickstart Packages

Einstein Analytics

Einstein Analytics

Get immediate value out of your analytics investment with our quick start packages for Einstein Analytics Apps.

Tailor the Einstein Analytics

Tailor the Einstein Analytics

Tailor the Einstein Analytics platform entirely to your needs through data integration, customized datasets and dashboards. To top it all up, Einstein Apps makes it easy to navigate.

Embed predictive intelligence

Embed predictive intelligence

Embed predictive intelligence into your CRM system with Einstein Discovery models and Einstein Prediction Builder.

Bring curated recommendations

Bring curated recommendations

Bring curated recommendations to your sales and service reps with Einstein Next Best Action. Supercharge these recommendations using intelligent input from Einstein Prediction Builder and Discovery!

Einstein Language and Einstein Vision

Einstein Language and Einstein Vision

Classify information and understand customer feedback with Einstein Language and Einstein Vision.

Einstein Bots

Einstein Bots

Provide 24/7 support for your customers with Einstein Bots.

AI fallout from Salesforce World Tour London 2019

AI fallout from Salesforce World Tour London 2019

As the excitement of the Salesforce World Tour in London dies down, the excitement in Einstein AI is at fever pitch following the amazing keynotes and demos.

Artificial Intelligence: Top 5 Data Use Cases in CRM

Artificial Intelligence: Top 5 Data Use Cases in CRM

The amount of data being captured in today’s digitized world is simply staggering.

Webinar: Customer Service in the Age of AI

Webinar: Customer Service in the Age of AI

With so much noise about AI out there, how can companies ensure that they are choosing the right AI solution?

Rita Martin

Rita Martin

Analytics and AI Practice Lead

“It no longer requires a multi-million dollar budget to get AI going in your company. It represents an opportunity to level the playing field for smaller companies”

Learn more

Get in touch to discuss your Einstein AI goals

Let us know your goals and we’ll get in touch with how we can help

Are you from a nonprofit organisation?

Did you know we also have a dedicated consulting team for nonprofit organisations - uniquely positioned to help tackle the unique challenges. Learn more about how we help charities and nonprofits navigate through digital transformation to help them achieve their mission.