Let us manage Salesforce while you grow your business
Salesforce is constantly evolving, so staying on top of all the latest features and functions can be challenging without an experienced partner to help. Our support and transformation solutions will help manage and evolve your Salesforce platform to make sure that you get the most from your investment.
Our certified Salesforce consultants will become an extension of your in house team, focused on helping you maximise ROI and offering proactive Salesforce CRM support.
Why choose Wipro as your Managed Service Provider?
10+ Years Consulting Experience
With over 10 years Salesforce consultancy experience and 20+ years developing customer companies, you’re in good hands choosing Wipro as your strategic Salesforce partner.
NPS 50+ Customer Satisfaction
We build an alliance with our customers, working with them instead of for them. This is why we have an NPS of 50+ and a renewal rate of over 90% across our current customer base.
50+ Salesforce Certifications
Our team of 15 management consultants have 50+ Salesforce certifications across 7 Salesforce Clouds, leaving you rest assured we can support your core Cloud needs.
90% Customer Retention
Throughout the lifetime of the partnership we bring strategic ideas that keep evolving your business processes and challenging the technology’s capabilities. Working closely with you as an extension of your team is why our retention rates are the highest in the industry.
Become Part Of A Community
We provide our Managed Support Service customers with a unique community, with real time access to project updates and release cycle information, as well as a dedicated space to engage with their management consultant.
What our Salesforce Managed Services include
Ensuring you get the most from your Salesforce investment is in our DNA. First, we learn every detail about your business and current Salesforce operations. By gathering a strategic view of your company, we can understand how best to use this powerful suite of tools to make a real difference to your business and customers.”
Adopting & Evolving Processes
Once we’ve identified any Salesforce features that are not yet being taken advantage of, we’ll work with you to create solid foundations for success. We’ll do this by providing fast, effective support to fix problems and develop best practice solutions. We take an interactive approach to close any gaps in the solution by building, testing and deploying key features to create foundations for success.”
Ongoing Consultancy Expertise
Our team of consultants will work to maintain and evolve your Salesforce. Your Release Manager will be on hand to meet with you regularly, provide best practice consultancy, help build your roadmap, design solutions and allocate the right resources to deliver them. The Delivery Team are responsible for building and testing your solutions. They’re the technical experts for whom the platform has no secrets.”
Creating A Centre Of Excellence
And we don’t stop there… We go beyond systems integration and empower businesses to make the best decisions in response to the data built and collected. We do this by coaching agile Dev Ops the art of gathering input, providing them with an agile system of support and helping them to recruit and train future admins.”
What do our customers say?
“With Wipro Salesforce Managed Service, I am able to approach a specialist at Wipro, log a case and have it looked at very quickly, whether it be a query about Marketing Cloud, Sales or Service Cloud. The team have offered a wealth of knowledge and have been able to advise on a range of Salesforce best practices, showing us the best solution to multiple problems”
Jin Kaur, Salesforce Administrator, Perkbox
“Wipro and Salesforce increased our efficiency by 97% which helped us boost our revenue by 20%. We are thrilled with the solution they provided.”
Dana Zingher, CEO and Co-Founder, Enclothed
“Wipro have partnered with Ocean to enable us to steer a growth Company to its maximum potential. We look forward to continue this relationship with this team of forward thinkers as the industry evolves.”
Angela Muckle, Head of Performance Analysis, Ocean Outdoor
Still undecided whether a Managed Service is right for your business?
Why not take our complimentary Salesforce Org review? One of our certified consultants will carry out a comprehensive review of your Salesforce Organisation and share recommendations that will help supercharge your Salesforce.Get Your Free Salesforce Org Review