• Live Webinar

The High Priority For High Tech

High Tech companies operate in a congested, competitive marketplace. And when price and product are largely indistinguishable, it’s the customer experience (CX) that differentiates great businesses from average ones. Join our live 30-minute webinar to learn why CX is so important, and how you can master yours.

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Customer Experience is now the key to competitiveness

89% of companies now expect to compete mostly on the basis of CX, versus 36% four years ago. But 70% of High Tech business aren’t customer-centric. Join Gareth on {date} to discover how:

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Companies that excel at CX grow revenues 4-8% above the market

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Businesses can be 35% more efficient with the right customer-centric processes in place

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To gather customer insights and use them to improve your CX

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When?
Thursday xxth xxuary 2018

Time?
xxpm GMT

Duration
30 minutes

Who’s it for?
Marketers in High Tech companies who want to convert more leads into loyal customers.

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What’s on the agenda?

Introduction
Why is CX so important in today’s High Tech sector?

Differentiation
High Tech is expected. So how can companies deliver the wow factor?

Lifelong journeys
From interested prospects to satisfied customers and ongoing loyalty.

Salesforce
How Salesforce has led the pack in CX for 20 years.

The 4C difference
How our customer obsession is great news for your business.

The 4C methodology
How we get you closer to your customers.

The proof
How we delivered real results for Corsearch.

Conclusion
Top tips and takeaways to ensure you delivery a truly exceptional CX.

Speaker

About Gareth

Gareth has 10 years experience in business development, sales and senior management. As the CEO looking after the UK & UAE regions for 4C, he is responsible for the operation and execution of 4C’s strategy in these territories.

Gareth graduated with a BSc in International Management and Economics whilst studying in the United States and started his professional career in Boston Massachusetts with a number of successful tech startups. After moving back to the UK he founded CloudSocius which was acquired by 4C in 2016.

He is a lover of Liverpool football club, family and friends.

About 4C

4C creates intelligent, omni-channel platforms that focus on the important things – such as what your customers want.

As a Salesforce Platinum partner, we possess unrivalled knowledge of Salesforce’s suite of products and services. We’re first in the queue to learn about their new products and become certified experts – which means you’re the first to benefit from them.

And with over 20 years’ experience, we’re experts in data science. We believe in making informed, data-driven business decisions that put your customers at the centre of the journey.

Can’t attend live?

No problem. We’ll send you a recording of the webinar as soon as it’s finished. Just leave your details below and we’ll email you a link.