Mantrac - Driving Digital Transformation Remotely

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As companies adapt and operate in new ways, it is vital that manufacturers are able to have complete end-to-end visibility and execution of their lead to cash process. Organisations need to have a streamlined, digitised process in order to accelerate the sales cycle, improve internal productivity and serve customers faster.

Mantrac, an Authorised Dealer Representative that distributes and supports the full range of CAT products, recognised the importance of this and engaged in a complete lead to cash transformation whilst operating remotely. At the recent Salesforce Live UKI event that took place, 4C and Appirio chatted to Sean Watsin, Group Senior Manager of Aftermarket Solutions at Mantrac about the reasons they embarked on the transformation, lessons learned and how they effectively managed organisational change.

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