As organisations grow, they have the tendency to develop silos: each department works on its own and loses the connection with the other business units. Using different tools that are not integrated, makes this situation worse. Monizze overcame this challenge by standardising on Salesforce and by working with 4C to help redesign its sales, marketing and support processes.
Check out 4C’s session with Jean-Louis Van Houwe, CEO of Monizze below to hear more about their multi-cloud implementation and customer satisfaction.
This session was recorded and first aired during the Salesforce Live: Benelux event on October 7th, 2020.